Personal Data Protection Policy

At Eftelya Group, we respect and protect your privacy. We are fully committed to safeguarding all personal data collected through our website and digital services, in accordance with the General Data Protection Regulation (GDPR) and applicable national laws.

1. Data We Collect
We may collect personal information such as your name, phone number, email address, and payment details when you purchase a digital package or contact us through our website or WhatsApp.

2. Purpose of Data Processing
Your data is used exclusively for the following purposes:
    •    To process your order and activate your digital package;
    •    To communicate with you via WhatsApp or email;
    •    To provide customer support and service updates;
    •    To comply with legal and accounting requirements.

3. Data Sharing
We only share your data with trusted third parties necessary to provide our services — such as payment processors or communication platforms. We never sell or distribute your personal data for commercial purposes.

4. Data Storage and Security
All personal data is stored securely in accordance with GDPR standards. We use encryption, access controls, and other technical measures to protect your information from unauthorized access, loss, or misuse.

5. Your Rights
You have the right to:
    •    Access and review your personal data;
    •    Request correction or deletion of inaccurate information;
    •    Withdraw your consent to data processing at any time;
    •    Submit a complaint to the relevant data protection authority.

6. Contact
For all privacy-related inquiries, requests, or complaints, please contact us:
📩 Email: [email protected]
🌐 Website: luxeftelyagroup.com
📞 Phone / WhatsApp: +359 898 349 429

Eftelya Group ensures that your personal information is handled responsibly, transparently, and always with respect for your privacy.